OTTAWA -- The federal information watchdog says the Immigration Department needs to provide easier access to information for immigration applicants seeking more than a bare-bones outline of their files.
In a new report today, information commissioner Caroline Maynard is calling for readier transparency as aspiring Canadians frequently have to resort to requests under the Access to Information Act.
Maynard says the recurring complaint to her office revolves around a lack of available information on details such as application status or the reasoning behind decisions, which can be hard to obtain through the department's online account portal.
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