Long lineups at Pearson as passengers say they’re waiting hours on parked planes or in crowded rooms without air conditioning
Travellers are sharing pictures and video on social media of long lineups at customs at Toronto Pearson International Airport.
Some say they waited hours upon arrival, often in a crowded room full of hundreds of other travellers.
In a statement, a spokesperson for the Canada Border Services Agency said it is working closely with airport authorities to minimize wait times, but cautioned that travellers can continue to expect delays at the airport.
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