At the start covid-19, IRCC put operational safeguards in place to protect the health and safety of staff and those using these services. Over the past few months, IRCC has taken steps to provide virtual services where possible, but there have still been significant disruptions in services.
For services that IRCC has not been able to provide virtually, these in-person services are slowly beginning to reopen in some offices by appointment only, beginning the week of September 21, 2020.
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