News release
July 14, 2021—Ottawa—A new report, the first of its kind, finds that new Canadians give high marks to the settlement services offered to them, and see these services as crucial in setting newcomers up for success in Canada. From improving their English or French, to assisting in finding work, to helping them connect with their communities, immigrants reported that settlement services are vital to their Canadian experience.

Issued by Immigration, Refugees and Citizenship Canada (IRCC) the report, entitled Settlement Outcomes Highlights Report, is a high-level analysis and summary of the immigrant experience in Canada. It examines the successes and challenges of newcomers from 2015 to 2019, with an emphasis on their use of settlement services.

The majority of newcomers who received settlement services reported they were useful and met their needs. Newcomers said that these services enriched their knowledge of life in Canada, improved their language skills in English or French, prepared them for the Canadian labour market and helped them connect with organizations in their communities.
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