Immigration, Refugees and Citizenship Canada (IRCC) advised that intake of new permanent residence applications is ongoing. New, complete permanent residence applications will be processed as per normal procedures.

New applications missing supporting documentation must have an explanation with their application that they are affected by the service disruptions as a result of the novel coronavirus. The application will then be promoted and reviewed in 90 days. If the application is still incomplete in 60 days, IRCC will request the missing documents with an additional 90-day deadline.

Applications found to be incomplete with no explanation provided, or for reasons unrelated to the disruption of services associated with impacts of the novel coronavirus will be rejected and fees will be refunded to the applicant.

IRCC will continue to process permanent residence applications where the principal applicant is in Canada and the dependents are overseas and will take into consideration that delays may occur. The principal applicant will not be granted permanent residence if their overseas dependents cannot travel. They will be contacted to determine next steps once travel is possible again.